Date of Graduation
Fall 12-12-2025
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
MSN project
First Advisor
Mahmoud Kaddoura, PhD, CAGS, APRN, NP-C, CNE
Second Advisor
Robert Patterson, DNP, MSN, RN
Abstract
Abstract The population of low-income older adults residing in senior housing is often limited to healthcare access, online services, and social support services due to the technology-related anxiety they experience. Aim: This project aimed to reduce the mean modified technology- anxiety score among residents aged ≥65 at a low-income residential community in the East Bay Area, CA, by at least 25% from baseline by November 5, 2025, through implementation of a weekly, 1:1 technology mentorship program delivered over eight weeks. Methods: A 5P microsystem assessment and pre- and post-survey were conducted during the intervention and mentorship sessions. Random residents participated in one-on-one weekly mentorship sessions during the 8-week period. A Fishbone and SWOT analysis were completed to help identify the positive and negative areas of growth in confidence with the decrease in technological anxiety among participants. An implementation of a PDSA was completed to reveal any changes throughout the mentorship. Results: There was a reduction in technology anxiety after the one- on-one mentorship program took place by 28.6%, above the 25% initial goal. Conclusion: A convenient sample of 22 residents participated, and a reduction of 28.6% was accomplished in participants’ technology anxiety. The residents’ baseline anxiety score averaged at 7.36, which decreased by 2.13 points to 5.23, representing a 28.6% reduction from baseline.
Recommended Citation
Kincaid, Christina D., "From Fear to Familiar: Reducing Technology Anxiety Among Older Adults in a Senior Community" (2025). Master's Projects and Capstones. 1993.
https://repository.usfca.edu/capstone/1993
