Date of Graduation
Summer 8-6-2025
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
MSN project
First Advisor
Ghada Dunbar, PhD, DNP, MHA, RN, NEA-BC, NPD-BC, CENP, CNML
Second Advisor
Ana Viera-Martinez, DNP, APRN-CNS, CNL, RNC-OB, CLE
Abstract
Chemotherapy education is critical when it comes to improving patient confidence, reducing anxiety, and enhancing symptom management. However, there is still a variety of patients who begin their infusion therapy with a limited understanding of what to expect. This quality improvement project was conducted at an outpatient infusion center, exploring whether combining traditional nurse-led chemotherapy education calls with a digital care platform would enhance patient satisfaction and confidence compared to standard care alone. A total of forty-one adult oncology patients participated in an educational survey at the end of each follow-up phone call, which was completed three days after their first infusion appointment. Out of those patients, 56.1% found digital care extremely helpful in managing their symptoms independently, 70.7% of patients expressed high confidence in their ability to manage the side effects of chemotherapy at home, and 92.7% expressed satisfaction with the education they received. These results demonstrate the benefits of a multimodal education approach that uses both online platforms in addition to traditional nurse-led teaching to improve treatment preparedness, reduce overwhelming emotions, and promote independent self-management in each individualized oncology patient.
Recommended Citation
Lomeli, Sheridan Wendy; Mize, Brooklin; Franco, Tatyana; and Naemi, Daniela, "Does the Addition of Digital Care Along With Standard Chemotherapy Teaching That is Provided at City of Hope Increase Patient Satisfaction and Confidence?" (2025). Master's Projects and Capstones. 1935.
https://repository.usfca.edu/capstone/1935
