Date of Graduation
Winter 12-12-2025
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
MSN project
First Advisor
Cynthia Huff, DNP, RN, OCN, CRNI, CNL
Abstract
Problem: A Residential Care facility utilizes paper charting causing limited access to vital information such as code status, allergies, and/or diet for those caring for the resident.
Context: Exceptional charting only when a resident’s condition changes may not provide enough vital information for the caregiver to administer medication or provide proper support during an emergency, such as the resident’s DNR status.
Interventions: A communication board was placed in a secure space near the nurses’ station with key resident information. Nurses would huddle at the board at before the change of shift and make updates as necessary.
Measures: Staff input in designing the board was done prior to chart review. Vital information was added to the board. Training of nurses and medication technicians was completed on how to use the board. Direct observation and coaching by the CNL confirmed proper documentation on the communication board each day.
Results: The implementation of a communication board in a Residential Care facility provided a sustainable and impactful method for improving communication, enhancing patient and resident safety, and fostering staff collaboration. Staff will continue to modify the board to meet the needs of staff and residents.
Conclusions: A simple cost-effective method of ensuring communication between staff members in a Residential Care facility can enhance patient safety and foster trust among family members and staff, especially during emergencies where critical information is needed quickly.
Recommended Citation
Arribas, Koleen Beatrice, "Effects of Communication Boards on Improving Communication In Assisted Living Care Facilities" (2025). Master's Projects and Capstones. 1922.
https://repository.usfca.edu/capstone/1922
