Date of Graduation
Summer 8-8-2025
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
MSN project
First Advisor
Cynthia Huff
Abstract
Problem: Medication technicians have minimal formal training and education in medication administration. Insufficient knowledge and a lack of confidence present safety concerns, such as medication errors, which decrease the quality of patient care.
Context: The setting is an assisted living facility in the San Francisco Peninsula that provides around-the-clock patient care, promoting independence in a safe and home-like environment for 53 patients.
Interventions: The proposed intervention involves implementing a quality improvement (QI) project to educate medication technicians on medication administration safety. The educational sessions, completed in two in-person sessions, include a PowerPoint lecture, interactive case studies, and group discussion.
Measures: Pre- and post-education surveys were used to measure the medication technicians’ knowledge and confidence. The survey consists of 16 to 18 questions, and the technicians rate their confidence in administering medications properly.
Results: The post-education surveys showed an increase in knowledge from 72% to 92% and confidence levels from 7.5 to 9.5 out of 10, which led to the project’s aim being met.
Conclusions: Providing educational training to med-techs in assisted living facilities increases their confidence and knowledge in medication administration, which enhances safety and patient care. Implementing an educational training program for med-techs is beneficial, and further evaluation can be done to determine how effective the training is over a longer period.
Recommended Citation
Yan, Nicole C., "Implementation of Medication Administration Education to Increase Medication Technician Knowledge and Confidence" (2025). Master's Projects and Capstones. 1912.
https://repository.usfca.edu/capstone/1912
