Date of Graduation
Spring 5-17-2024
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
MSN project
Abstract
Problem
California ranks ninth nationwide in terms of longest emergency department wait times. The project aims to reduce workflow time in the emergency department by reducing triage times.
Context
This Quality improvement project took place in the emergency department of a large urban Bay Area hospital.
Intervention
The intervention was implementation of changes to the triage documentation based on staff feedback from an opinion survey, such as: elimination of redundant questions, consolidation of related categories, and logical reorganization of triage topics.
Measures
Measures used in the project were triage times and pre nursing opinion surveys.
Results
Due to time constraints and other limitations, the intervention was not implemented. However, pre-implementation surveys found strong support from staff for the recommended intervention. Future recommendations for this project include implementation of the intervention and post-implementation data collection for comparison.
Keywords: Triage times, documentation, triage documentation, redundant questions, feedback from nurses
Recommended Citation
Lau, Katherine, "OPTIMIZATION OF TRIAGE DOCUMENTATION IN A LARGE URBAN EMERGENCY DEPARTMENT" (2024). Master's Projects and Capstones. 1672.
https://repository.usfca.edu/capstone/1672
