Date of Graduation

Spring 6-15-2025

Document Type

Thesis

Degree Name

<-- Please Select One -->

College/School

School of Nursing and Health Professions

First Advisor

Michael Ng

Abstract

Objective: Research has established the importance of personalized communication in critical care settings, where standardized tools like whiteboards can improve patient and family engagement.

Aim: This project aims to develop a personalized communication board in the surgical intensive care unit (SICU) at a Bay Area academic quaternary care facility that, once implemented, will achieve at least 75% utilization in patient rooms by May 2025, enhancing communication and patient experiences.

Methods: Surveys were conducted with patients, families, and staff to gather stakeholder input and guide the design of a new standardized whiteboard model with personalized elements. Results: Based on stakeholder feedback, a new personalized whiteboard design was created and piloted in three patient rooms. During the two-week pilot, whiteboard utilization reached 60%, demonstrating strong initial adoption and highlighting the feasibility of broader implementation.

Conclusions: Although the 75% utilization goal was not met during the pilot, the project improved communication and engagement, laying the groundwork for future interdisciplinary collaboration in the SICU.

Download

Share

COinS