Date of Graduation
Spring 5-18-2018
Document Access
Project/Capstone - Global access
Degree Name
Master of Public Affairs (MoPA)
College/School
College of Arts and Sciences
Department/Program
Leo T. McCarthy Center for Public Service and the Common Good
First Advisor
Timothy Redmond
Second Advisor
Brian Weiner
Abstract
This research conducts the first deep data analysis of the public complaints filed to the Consumer Financial Protection Bureau's Consumer Complaint database by San Francisco residents. The case study highlights how consumer financial harms are a citywide problem: San Franciscans living at every income level and in every part of the city are struggling to resolve their financial issues with the wolves of Wall Street, the financial services industry. The recommendations center on what the city, particularly the San Francisco Office of Financial Empowerment, can do at a local level now that the Trump administration is focused on deregulating the financial services industry.
Recommended Citation
Lindquist, Jessica, "Protecting San Francisco Residents From The Wolves Of Wall Street: A Case Study" (2018). Master's Projects and Capstones. 782.
https://repository.usfca.edu/capstone/782
Included in
Banking and Finance Law Commons, Consumer Protection Law Commons, Economic Policy Commons, Policy Design, Analysis, and Evaluation Commons, Public Affairs Commons, Public Policy Commons, Social Policy Commons, Urban Studies Commons