Date of Graduation

Winter 12-16-2016

Document Access

Project/Capstone - Global access

Degree Name

Master of Science in Nursing (MSN)

College/School

School of Nursing and Health Professions

Abstract

Mag Browne McManus

Clinical Nurse Leader Abstract

University of San Francisco

Abstract

Communication amongst healthcare providers is critical to reducing errors, and in procedural areas, the huddle can be used to standardized communication amongst the team before the beginning of interventional procedures (Goldenhar, Brady, Sutcliffe, Muething, & Anderson, 2013). Prior to the implementation of the revised huddle, a staff survey indicated none of the staff were satisfied with the current process. The objectives of the standardization of the body imaging huddle in the department of radiology were to increase staff satisfaction by 15% and reduce the time from patient arrival to time in the procedure room from 53-50 minutes. A team of ultrasound, radiology nursing staff and physician were formed to assist with analysis of current huddle, development, implementation and ongoing process changes of the huddle. This team used a root cause analysis to map the current huddle and identified gaps to be standardized. Results from a post-implementation survey revealed an increase of over 50% of staff being satisfied with the revised huddle. There was also an improvement from 53 to 51 minutes in rooming patients. In conclusion, by standardizing the huddle staff satisfaction increased, room efficiency improved and the team affirmed there was a more collaborative and collegial relationship.

Keywords: Huddle, collaboration and staff satisfaction.

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