Date of Graduation

Fall 12-12-2025

Document Access

Project/Capstone - Global access

Degree Name

Master of Science in Nursing (MSN)

College/School

School of Nursing and Health Professions

Program

MSN project

First Advisor

Dr. Robert Patterson

Abstract

Among the Latinx population influenza vaccination rates remain disproportionately low due to vaccine hesitancy, misinformation, limited access to healthcare, and socioeconomic barriers. Influenza related hospitalizations and deaths have risen in recent years as rates continue to drop across all age groups, as a result of this issue. This quality improvement project aims to increase staff satisfaction and flu vaccination rates among Latinx patients by the implementation of a more efficient workflow process. Different interventions were designed to address workflow inefficiencies and medical assistant dissatisfaction. These interventions included 1) integrating the Immunization Clinic function in EPIC to streamline flu vaccine documentation and administration, 2) medical assistant electronic health record system (EHR) training, and 3) the distribution of workflow tip sheets to standardize EHR use. The quality improvement team collected pre and post survey results to see how effective the new implementation was among the primary health clinic. As a result, from these implemented interventions there was both an increase in staff satisfaction and vaccination rates for the flu vaccine distribution of October 2025. This quality improvement project demonstrated the positive outcomes that can be accomplished by implementing a more efficient workflow process that does not only benefit the primary health clinic, but all patients being served.

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