Date of Graduation

Spring 5-17-2024

Document Access

Project/Capstone - Global access

Degree Name

Master of Science in Nursing (MSN)


School of Nursing and Health Professions


MSN project

First Advisor

Sierra Dias McEvoy


Problem California ranks ninth nationwide in terms of longest emergency department wait times. The project aims to reduce patient triage times by refining the workflow of triage documentation, achieved through strategic rearrangement of triage documentation questions. Context This quality improvement project took place in the emergency department of a large urban Bay Area hospital. Intervention The intervention was implementation of changes to the triage documentation based on staff feedback from an opinion survey, such as: elimination of redundant questions, consolidation of related categories, and logical reorganization of triage topics. Measures Measures used in the project were triage times and pre and post nursing feedback surveys. Results Due to time constraints and other limitations, the intervention was not implemented nor was post data collected from implementation. However, pre-implementation surveys found strong support from staff for the recommended intervention. Conclusion Future recommendations for this project include implementation of the intervention and post-implementation data collection for comparison.

Included in

Other Nursing Commons