Date of Graduation
Spring 5-17-2024
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
MSN project
First Advisor
Sierra Dias McEvoy
Abstract
Problem California ranks ninth nationwide in terms of longest emergency department wait times. The project aims to reduce patient triage times by refining the workflow of triage documentation, achieved through strategic rearrangement of triage documentation questions. Context This quality improvement project took place in the emergency department of a large urban Bay Area hospital. Intervention The intervention was implementation of changes to the triage documentation based on staff feedback from an opinion survey, such as: elimination of redundant questions, consolidation of related categories, and logical reorganization of triage topics. Measures Measures used in the project were triage times and pre and post nursing feedback surveys. Results Due to time constraints and other limitations, the intervention was not implemented nor was post data collected from implementation. However, pre-implementation surveys found strong support from staff for the recommended intervention. Conclusion Future recommendations for this project include implementation of the intervention and post-implementation data collection for comparison.
Recommended Citation
Reynoso-Prieto, Monica, "Optimization of Triage Documentation in a Large Urban Emergency Department" (2024). Master's Projects and Capstones. 1685.
https://repository.usfca.edu/capstone/1685