Date of Graduation
Summer 8-18-2022
Document Access
Project/Capstone - Global access
Degree Name
Master of Science in Nursing (MSN)
College/School
School of Nursing and Health Professions
Program
Kaiser cohort MSN capstone
First Advisor
Dr. Sara Horton-Deutsch
Second Advisor
Dr. Cathy Coleman
Abstract
Abstract
Problem: The recent Covid-19 Pandemic led to delays in necessary cancer screening procedures, such as Breast Cancer Mammography Screening (BCS). Suboptimal mammography screening rates persisted at 11% compared to the regional goal of 30% of eligible women in a primary care setting.
Context: Covid-19 Vaccination Clinics are part of a private HMO health plan that participates in quality accreditation and data benchmarking utilizing Healthcare Effectiveness Data and Information Set Measures (HEDIS). In this managed care health system, primary care clinics offer appointments and referrals for screening tests similar to mammography.
Interventions: Change ideas such as standardized scheduling scripting, standard work process for clinic registration staff, and team education related to population health management were incorporated to foster a Quality Improvement (QI) culture to increase breast cancer screening scheduling for eligible women 40-74 years of age.
Measures: The primary outcome measure addressed increasing breast cancer screening mammography scheduling, following organizational guidelines for the population of average risk eligible women aged 40-74. From a baseline of 11% to a target quarterly goal of 25% or more excellent by July 15, 2022. One process measure aimed for 90% of clinic staff to receive breast cancer screening scheduling training by June 8, 20222.
Results: For two months, 90% of clinic staff (N=15) received 1 to 1 real-time hands-on training related to scripting, scheduling, and same-day mammography scheduling.
Conclusion: Healthcare restrictions resulting from Covid-19 had unintended consequences that resulted in late cancer diagnoses and missed opportunities for life-saving cancer screening mammography. Clinical nurse leaders are encouraged to employ evidence-based practices in the microsystem setting.
Recommended Citation
Villanueva, Katya E., "EVIDENCE-BASED IMPROVEMENT PROJECT PROSPECTUS IMPROVING MAMMOGRAPHY SCREENING SCHEDULING THROUGH COVID-19 VACCINE CLINICS UTILIZING AN ONLINE POPULATION MANAGEMENT SYSTEM—A TEAM APPROACH" (2022). Master's Projects and Capstones. 1433.
https://repository.usfca.edu/capstone/1433
