Growth Begins from Within: How Internal Transparency Influences Organizational Learning

Author

Wesley J. CheungFollow

Date of Graduation

Summer 8-20-2021

Document Access

Project/Capstone - Global access

Degree Name

Master of Nonprofit Administration (MNA)

College/School

School of Management

First Advisor

Dr. Marco Tavanti, Ph.D.

Second Advisor

Dr. Richard Waters, Ph.D.

Abstract

Ample research exists that focuses on organizational learning in the context of program efficiency and outcomes, and organizational transparency in the context of governance and compliance. The purpose of this research is to further explore the relationship between organizational learning culture and the commitment to internal transparency, specifically pertaining to the internal members across multiple levels of an organization. This paper includes a literary review of previous research, an outline for the methodology used for this research, qualitative data analysis of 10 expert interviews, a discussion of the results and findings, and the exploration of present and future implications and recommendations. The resulting themes that emerged from the research include: a disconnected perception between executive leadership and non-managerial members regarding transparency and organizational learning, the inconsistent practice for accountability across multiple organizational levels, and the inconsistent shifts for prioritization that impede stable cultural growth. From these findings, an outline model is adapted for incorporating internal transparency into the development of organizational learning culture.

Recommended Citation

Cheung, Wesley J., "Growth Begins from Within: How Internal Transparency Influences Organizational Learning" (2021). Master's Projects and Capstones. 1239.
https://repository.usfca.edu/capstone/1239