Date of Graduation
Project/Capstone - Global access
Master of Science in Nursing (MSN)
School of Nursing and Health Professions
Elena Capella, EdD, MSN, MPA, RN, CNL, CPHQ, LNCC
This project addresses the need for delivering high quality preoperative education to the Arabic speaking patient population served by Sharp Healthcare’s orthopedic service line. A goal set during the institution’s 2015 The Joint Commission Disease-Specific Care survey is to discharge major joint patients to home in two days or less. Data abstracted from Sharp Healthcare’s orthopedic registry revealed that only 30% of Arabic speaking patients are meeting this goal. The current process for educating Arabic speaking patients preoperatively during a one to one educational session with a third party interpreter takes three hours, costs $402.00 per patient, and education is fragmented, abbreviated, and low in quality. When compared to time and costs associated with educating major joint patients at the weekly 90 minute group educational session, costing $3.75 per patient educated, the need for creating a PowerPoint presentation with voice over in the Arabic language to be viewed on a laptop with earbuds during the group educational session was identified. Following a microsystem assessment and root cause analysis, using Kotter’s 8 Step Change Model, preoperative joint replacement education was translated into the Arabic language and a PowerPoint with voice over presentation is being created. The projected outcome is equitable access to knowledge needed by patients to partner in their healthcare and plan for a safe discharge to home in two days or less.
Wendt, Gia L., "Preoperative Education: A Patient-Centered Care Approach" (2015). Master's Projects and Capstones. 205.