Date of Graduation

Spring 5-17-2024

Document Access

Project/Capstone - Global access

Degree Name

Master of Science in Nursing (MSN)


School of Nursing and Health Professions


MSN project

First Advisor

Sierra Dias McEvoy


Problem California ranks ninth nationwide in terms of longest emergency department wait times. This project aims to reduce triage assessment time in the emergency department. Context This quality improvement project took place in the emergency department microsystem of a large urban Bay Area hospital. Intervention The proposed intervention was changes to the triage documentation workflow such as: elimination of redundant questions, consolidation of related categories, and logical reorganization of triage topics. Measures Measures used in this project were triage times and nursing opinion surveys. Results Due to time constraints and other limitations, the intervention was not implemented. However, pre-implementation surveys found strong support from staff for the recommended changes. Conclusion Future recommendations for this project includes implementation of the intervention and data collection for comparison.