Date of Graduation

Fall 12-15-2023

Document Access

Project/Capstone - Global access

Degree Name

Master of Arts in Teaching English to Speakers of Other Languages (TESOL)


School of Education


Teaching English as a Second Language

First Advisor

Dr. Luz Navarrette García

Second Advisor

Dr. Sedique Popal


When essential services transition to digital platforms, individuals with limited digital proficiency, immigrant English Language Learners (ELLs), and older adults aged 65 and above face challenges accessing these resources, leading to potential exclusion.

The COVID-19 pandemic accelerated the shift to online interactions and services due to lockdown measures, reducing face-to-face interactions. This sudden transition left individuals without digital skills unable to access healthcare, essential services, and maintain connections with their support networks. Addressing this issue presents an opportunity to promote inclusivity, empowerment, and community engagement through targeted digital literacy training.

Digital literacy encompasses the ability to navigate technology such as smartphones, applications, and the internet. However, existing digital literacy courses for adults often assume familiarity with computers, website navigation, and intermediate English proficiency. This gap highlights the need for tailored digital skills training for beginner ELLs.

The Digital ESL field project, informed by Kolb's Experiential Theory and aligned with the U.S. Department of Education recommendations on digital literacy education, aims to bridge this gap. By supporting community-based programs, this project equips newcomers, immigrants, and refugees with essential digital skills, empowering them to thrive in a digital society.


Digital ESL is a free and open access material available for download and remixing through OER Commons at

If you have questions or would like to get in touch, please reach out to the author directly at

Thank you!