Date of Graduation
Project/Capstone - Global access
Master of Nonprofit Administration (MNA)
School of Management
Dr. Richard Greggory Johnson III
The business model of nonprofit organizations differs from the for-profit sector, often relying on subsidies to sustain operations. One of the parties that often subsidies the operations is called "sweat equity," overworking and underpaid employees. This research study aims to understand whether nonprofit organizations prioritize employee satisfaction and well-being through human resources management practices to reduce turnover. The study includes a literature review and data collection through Nonprofit HR survey reports and semi-structured interviews. The findings suggest that nonprofit organizations are progressing in prioritizing employee well-being through practices related to learning and development, organizational culture, and total rewards. However, few organizations have formal talent management and retention strategies in place, raising questions about the realization of these priorities. The study provides recommendations to small nonprofit organizations to enhance talent retention: fostering a positive work culture, emphasizing learning and development, and providing competitive compensation and benefits. Organizations should leverage capacity-building support and explore strategic human resources management development initiatives to sustain these practices. Implementing these recommendations can contribute to attracting, retaining, and developing talent within nonprofit organizations, ultimately enhancing the organization’s mission and impact.
Zaldivar Kunstmann, Isabel Margarita, "It Takes More Than Good Intentions: Human Resources Management Efforts to Address Turnover in Nonprofit Organizations" (2023). Master's Projects and Capstones. 1561.