This conceptual contribution explains how the idea of “facets of work” can bring more knowledge and richer, more evocative ideas to the development of system requirements in organizational settings. Focusing on facets of work potentially provides useful guidance without requiring unnecessary details, precision, and notation. A background section summarizes how the current research emerged from partial overlaps between separate research efforts. Table 1 identifies 18 facets of work. Five other tables look at a subset of the facets to illustrate concepts associated with specific facets, common success factors and tradeoffs, sub-facets and other topics. Use of the same subset of the facets to classify quotations from a case study demonstrates the broad relevance of the approach.
Alter, S. 2020. "Applying Facets of Work as a Source of Knowledge and Insight for Requirements Determination," presented at EMMSAD 2020.