Date of Graduation
Master of Nonprofit Administration (MNA)
This research measured which workplace experiences are associated with the internalization of organizational mission by employees of the YMCA of San Francisco. Further, it also measured the association between employee internalization of organizational mission in the line staff of the YMCA of San Francisco and both job satisfaction and employee retention.
This study demonstrated that several workplace experiences are positively associated with employee internalization of mission among the line staff of the YMCA of San Francisco. These factors include attending a new-hire orientation, attending YMCA trainings, contact with YMCA members, donating money to the YMCA, volunteering in the YMCA, and prominence of mission in the workplace. The study also demonstrated a positive association between employee internalization of mission and job satisfaction and retention.
Sindelar, Robert, "Factors Influencing Internalization of Organizational Mission Among Frontline Staff of the YMCA of San Francisco" (2001). Master's Theses. 1127.