Date of Graduation


Document Type


Degree Name

Master of Nonprofit Administration (MNA)


This study was conducted using in-depth interviews of 21 hospital volunteers to determine what motivations were operative in their choice to volunteer in a hospital and to determine whether any significant differences with regard to their motivation could be ascertained on the basis of age or gender. The study further probed the satisfaction and needs of these volunteers relative to their choice and motivation.

The study found that a combination of altruistic concerns, personal interests, and needs were fundamental to the study participants' volunteer choices. No clear differences in motivation were found on the basis of gender. Retirement from employment was the single most often shared external factor influencing study participants' decisions to volunteer. The findings regarding job satisfaction were favorable and positive interactions with patients and staff were significant to that satisfaction.

This study demonstrated that motivations to volunteer in a hospital were complex and often specific to the role adopted by the volunteer.