Date of Graduation

Summer 8-15-2018

Document Type

Project/Capstone

Degree Name

Master of Science in Behavioral Health (MSBH)

College/School

School of Nursing and Health Professions

First Advisor

Dorothy Escobar

Abstract

Santa Clara Valley Medical is one of the busiest emergency departments in California. Patients are coming into the Emergency Department (ED) with needs that could have been prevented if they would have had access or knowledge about preventative measures such as the importance of having health insurance or seeing a primary care physician. In order to decrease the use of ED services for non-medical needs the launching of the Health Advocates Program will help address social determinants of health to an underserved community, including access to safe and affordable housing, food, health services, job training, legal aid and more. The program offers social needs screening, referrals to community resources and assistance connecting with resources that are free or at a low cost. Extending the services to Express Care and The Discharge Lounge will aim to target patients who also have non-medical needs affecting their health.

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