Date of Graduation
Master of Public Affairs (MoPA)
College of Arts and Sciences
Leo T. McCarthy Center for Public Service and the Common Good
This research conducts the first deep data analysis of the public complaints filed to the Consumer Financial Protection Bureau's Consumer Complaint database by San Francisco residents. The case study highlights how consumer financial harms are a citywide problem: San Franciscans living at every income level and in every part of the city are struggling to resolve their financial issues with the wolves of Wall Street, the financial services industry. The recommendations center on what the city, particularly the San Francisco Office of Financial Empowerment, can do at a local level now that the Trump administration is focused on deregulating the financial services industry.
Lindquist, Jessica, "Protecting San Francisco Residents From The Wolves Of Wall Street: A Case Study" (2018). Master's Projects and Capstones. 782.
Banking and Finance Law Commons, Consumer Protection Law Commons, Economic Policy Commons, Policy Design, Analysis, and Evaluation Commons, Public Affairs Commons, Public Policy Commons, Social Policy Commons, Urban Studies Commons