Date of Graduation

Spring 5-15-2025

Document Access

Project/Capstone - Global access

Degree Name

Master of Science in Nursing (MSN)

College/School

School of Nursing and Health Professions

Program

MSN project

First Advisor

Dr. Mahmoud Kaddoura

Abstract

This Quality Improvement (QI) Project aims to improve older adult residents’ confidence in using technology to access their medical information and enhance their health literacy through targeted technology workshops. The QI Project was conducted at Facility A, a senior living community, with approximately 160 residents. The primary aim was to increase participants’ confidence in using technology from 0% to 75% by March 31, 2025. Over six weeks, residents were invited to attend individualized technology workshops focused on accessing patient portals, managing online health records, and using mobile devices for health-related tasks. Outreach strategies included distributing fliers to each resident’s door and placing additional notices in common areas, with support from facility staff in recruitment. Participant progress was evaluated using pre- and post-intervention self-assessments and satisfaction surveys. Only 10% of residents participated in the workshops, with limited engagement during the initial weeks. However, interest increased toward the end of the program. Among those who participated, confidence was significantly improved using technology to manage their healthcare, and feedback indicated that the sessions were beneficial. Language barriers were identified as a key limitation, affecting some residents' ability to fully participate. Despite low participation rates, the project demonstrated that personalized technology workshops can meaningfully increase confidence and promote digital health engagement among older adults. Increased interest toward the end of the project suggests potential for future scalability. Addressing barriers such as language differences may enhance participation and outcomes in subsequent initiatives.

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Available for download on Wednesday, May 12, 2027

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