Date of Graduation

Spring 5-15-2025

Document Access

Restricted Project/Capstone - USF access only

Degree Name

Master of Science in Nursing (MSN)

College/School

School of Nursing and Health Professions

Program

MSN project

First Advisor

Dr. Tania Borja-Rodriguez

Abstract

Objective: Assisted Living Facility A lacks a structured quality improvement process to identify, monitor, and address areas for enhancement in resident care, which hinders its ability to uphold high standards essential for operational success in long-term care. Aim: The project aims to develop and implement a Quality Assurance and Performance Improvement (QAPI) Program at Assisted Living Facility A over an eleven-week period, yielding recommendations for quality improvement initiatives and eventually resulting in a 25% increase in resident satisfaction. Methodology: Implementing a QAPI program serves as a targeted intervention to establish a systematic approach for identifying, tracking, and addressing care-related issues, thereby enhancing resident outcomes and supporting sustained operational excellence. The QAPI program will utilize a resident satisfaction survey and electronic health record (EHR) data on falls and hospitalizations as key metrics to evaluate the effectiveness of quality improvement initiatives and monitor overall program success. Results: The results are pending. Conclusion: The sustainability of the QAPI program at Assisted Living Facility A is supported by strong stakeholder engagement and alignment with the facility’s mission, positioning it as a long-term framework for enhancing care quality, resident satisfaction, and operational excellence through a culture of continuous improvement.

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