Date of Graduation

Fall 12-11-2020

Document Access

Project/Capstone - Global access

Degree Name

Master of Science in Nursing (MSN)


School of Nursing and Health Professions

First Advisor

Susan Mortell


This paper aims to explain an innovative strategy for integrating research processes and quality improvement in a medical/ surgical telemetry unit (2 North). The project is targeted to improve health care team communication regarding patient safety to improve patient outcomes. The PICO question guiding this project stated: Does the implementation of TeamSTEPPS during orientation improve communication and teamwork? CINAHL database searched terms "TeamSTEPPS", "new graduate nurses", "communication", "healthcare", "teamwork", and TeamSTEPPS effectiveness. In addition to CINAHL, Google Scholar and PubMed databases were used to narrow down database searches.

The project includes a TeamSTEPPS planning guide that offers the planning organization, developing, and analyzing a restructuring of interprofessional communication among health care teams to enhance patient safety. The restructuring involved developing communication tools to improve communication between the multidisciplinary team and new graduate nurses.

A collective quality enhancement and research project developed using TeamSTEPPS. The implementation is continuing, backed by process evaluation for ongoing process enhancement. A longitudinal examination of the research results will keep on in the future. The study concludes that cohesive research and quality enhancement processes form evidence-based practice to resolve interprofessional practice issues. The inclusion of research within the project's design allows for evidence-based decisions to update clinical process advancement and documentation of the processes and outcomes of the improvements that can update the duplications in other places.

Included in

Nursing Commons