Document Type


Publication Date



This conceptual contribution introduces the idea of “facets of work” and explains how it can be applied to challenges in today’s IS discipline. The notion of facets of work emerged from earlier attempts to bring more knowledge and richer, more evocative ideas to SA&D. Focusing on facets of work during initial discussions of requirements could provide guidance without jumping prematurely to details, precision, and formal notation needed for producing testable software. The introduction explains the paper’s goal and organization. The next section defines facet of work, identifies underlying assumptions and criteria, and explains how 18 facets of work were identified. Three examples amplify the initial understanding of facets of work by showing how all 18 facets could be applied to specific situations. The next two sections discuss consolidating basic knowledge about facets of work, making that knowledge more accessible, and applying it in SA&D and in future research. The Appendix explains the disconnected steps that led to the current facets of work. It also presents six lengthy tables that each cover one aspect or another of the 18 facets. Some of those tables form the basis of the tools, methods, and future research mentioned in earlier in the paper.


Copyright © 2021 by the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301-2712, Attn: Reprints; or via e-mail from

Included in

Business Commons