Date of Graduation
Master of Science in Nursing (MSN)
School of Nursing and Health Professions
Despite the numerous health benefits and recommendations that breastfeeding is the optimal method for nourishing infants, many still choose other ways to feed their babies during the first year of life. This project considers the initiation and future implementation of a Lactation Clinic as an additional patient support service provided in the inpatient and outpatient settings. A Failure Modes and Effects Analysis (FMEA) was conducted in an effort to evaluate and eliminate “what could go wrong” before such an establishment becomes operational. The Risk Priority Numbers (RPNs) from the analysis reveal the lack of use (RPN 50) and streamlining (RPN 20) as the top two risks associated with the implementation of the Lactation Clinic. In response to these findings, the Clinical Nurse Leader (CNL) has made suggestions and taken a lead role in assisting and creating new patient handouts and surveys. While the clinic is preparing to open its doors, it is the goal of the CNL and the facility that the additional lactation support will increase patient satisfaction to 90% and breastfeeding rates to 80%. The new patient survey will be utilized to measure these rates.
Johnson, Iana, "Lactation Clinic: Improving Patient Lactation Support" (2016). Master's Projects. 409.
Available for download on Tuesday, November 28, 2017